Probably the best way to begin to use the services of a Virtual Assistant is by working on a project together. The basic rate will be charged for project work.
In order to estimate the time a project will take, I use the Industry Production Standards (IPS) published by Office Business Center Association International (OBCAI) to determine how long a project should take. These IPS cover production of documents and the delivery of other common business services requested by clients. I use these in conjunction with your input, samples of source material that you provide and my own experience to estimate the time a project will take.
Remember, I don't read minds. If I could there'd be a huge surcharge for that service!
The services I can provide for you are only as good as the input I get from you as to what it is you want. Any concrete examples you can provide, as in samples of previous projects, work you admired, industry standards, etc. will help me provide the highest level of service.
For projects of two hours or less, turn-around will be same time next business day. In other words, a project received and accepted by me at 11 AM on Tuesday, will be returned to you by 11 AM on Wednesday. Larger projects will require a longer turn-around, but a good rule of thumb is to estimate one business day per two hours project time. I will make all efforts to complete the project as soon as possible, so shorter completion times are possible. My policy is to under-promise and over-deliver as often as I can.
There is a 50% surcharge for rush completion of a project requested in less the turn-around time outlined above. Rush completion is subject to my time availability.
Whether on a per-project or retainer basis, any additional costs associated with your project will be invoiced to you. These items may include postage, printing, mileage, or courier costs.